Question 1

What is Javen?

Accepted Answer

Javen is Kenya's universal trust and transaction backbone. We provide escrow-protected M-Pesa payments, J-Score reputation system, and community dispute resolution to make peer-to-peer transactions safe.

Question 2

How does escrow work on Javen?

Accepted Answer

Buyer pays into Javen's secure escrow account. Seller receives confirmation and fulfills the order. Buyer confirms receipt, and funds are released to the seller. If there's a dispute, our community resolution process kicks in.

Question 3

What is a J-Score?

Accepted Answer

J-Score is a portable trust score that represents your reliability across the Javen ecosystem. It ranges from 0 to 1000 and is calculated based on your transaction history, dispute resolution outcomes, and identity verification level.

Question 4

How much does Javen cost?

Accepted Answer

Javen charges a small escrow fee per transaction. Fee rates vary by your J-Score tier — higher scores earn lower fees. There are no monthly subscription fees for individual users. Platform and business accounts have tiered pricing plans.

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